Privacy Policy

Effective Date: May 26, 2026

Last Updated: May 26, 2026

1. Introduction

Welcome to VPS Uptime Heartbeat Monitor ("we," "our," or "us"). This Privacy Policy explains how DMwithQAF LLC collects, uses, discloses, and protects your information when you use our monitoring service located at vpsuptime.dmwithqaf.org (the "Service").

DMwithQAF LLC is committed to protecting your privacy and ensuring the security of your information. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information: When you register for our Service, we collect:

  • Email address
  • Name (first and last)
  • Mobile phone number (optional, for SMS alerts)
  • Telegram Bot Token and Chat ID (for alerts)
  • Billing information (processed through our payment providers)

2.2 Technical Information: We automatically collect:

  • Device hostname and machine ID
  • Operating system version
  • IP address
  • Heartbeat timestamps and application status
  • Login history and session data

2.3 Monitoring Data: Our Service monitors:

  • Server uptime and connectivity
  • Trading platform status (MT4, MT5, cTrader, etc.)
  • Application process status
  • Crash and recovery events

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our monitoring Service
  • Send you alerts via Telegram, SMS, or email about your server and applications
  • Process your subscription payments
  • Improve and optimize our Service
  • Communicate with you about updates, security issues, and support
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted data transmission (TLS/SSL)
  • Secure API authentication
  • Regular security updates and monitoring
  • Limited employee access to user data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. After account termination, we may retain certain information for legal compliance, fraud prevention, and legitimate business purposes.

6. Third-Party Services

We use the following third-party services:

  • Telegram API - To send instant alerts to your Telegram account
  • Twilio - To send SMS alerts (if you enable this feature)
  • Cloudflare - For DDoS protection and secure traffic routing

These services have their own privacy policies, and we encourage you to review them.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Data portability

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries where our servers are located. By using our Service, you consent to such transfers.

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: